Waiting times in an ophthalmic outpatient department

Associations Between Waiting Times, Service Times, and Patient Satisfaction in an Endocrinology Outpatient Department: A Time Study and Questionnaire Survey

The issue of long patient waits has attracted increasing public attention due to the negative effects of waiting on patients' satisfaction with health care. The present study examined the associations between actual waiting time, perceived acceptability of waiting time, actual service time, perceived acceptability of service time, actual visit duration, and the level of patient satisfaction wit...

Outpatient waiting times: indicators of hospital performance?

We monitored outpatient waiting times at UK military hospitals over an 18-month period (September 1996-March 1998). The highest mean waiting times for Consultant appointment were in urology (19 weeks) and orthopaedics (18 weeks). The lowest mean waiting times were in psychiatry (3 weeks), ENT surgery (5 weeks) and rheumatology (6 weeks). Waiting times for surgical specialties were around 50% hi...

Improving waiting times in the orthopaedic outpatient clinic

Background Reducing waiting times for patients is a worthy goal for all healthcare professionals. The means and ability to carry out nerve conduction studies in the hand outpatient clinic has the potential to reduce waiting times between appointments for patients with upper limb neural compression. Methods We assessed the pathway of patients presenting with upper limb neural compression in the ...

queuing theory to decrease waiting times in emergency department

using queuing theory and simulation modelling to reduce waiting times in an iranian emergency department

background: hospital emergencies have an essential role in health care systems. in the last decade, developed countries have paid great attention to overcrowding crisis in emergency departments. simulation analysis of complex models for which conditions will change over time is much more effective than analytical solutions and emergency department (ed) is one of the most complex models for anal...